The Department of Devolution in Machakos County plays a central role in strengthening governance, promoting citizen engagement, and ensuring the efficient delivery of public services. Its work is guided by the principles of inclusivity, accountability, and service accessibility across all levels of the county.

The department operates through five core units:

1. Citizen Engagement and Public Participation
2. Public Service and Performance Management
3. Inspectorate Services
4. County Administration and Decentralized Units
5. Firefighting and Emergency Services

At the heart of its mandate is the coordination of public participation forums across all 40 wards. These forums provide citizens with structured platforms to voice their needs, contribute to decision-making, and shape the county’s development priorities. This inclusive approach ensures that government initiatives remain aligned with the aspirations of the communities they serve.

Internally, the department oversees staff welfare and performance to enhance service delivery standards across all county offices. It also plays a key role in supporting revenue collection efforts, which are essential for financing local development projects and sustaining service provision.

In the area of disaster preparedness and emergency response, the department has made significant strides. Through the establishment of well-equipped emergency centers and the training of specialized personnel, it ensures timely and effective responses to crises across the county.

Under the leadership of the Governor, the department has implemented ten progressive human resource policies aimed at reforming and streamlining public service delivery. It has further expanded economic inclusion through the Ngarisha Mtaa program, which has created employment opportunities for over 3,000 youth, women, and persons with disabilities. The program not only promotes public sanitation but also supports livelihoods at the grassroots level.

Through its various initiatives, the Department of Devolution remains committed to building a responsive, transparent, and citizen-focused county government—one that delivers meaningful change and ensures that services reach every resident of Machakos County