Duties and responsibilities

• Heading the administrative services in the Office of the County Secretary
• Implementing Cabinet Office services cadres, policies and procedures
• Carrying out storage and retrieval of cabinet records
• Oversight of Cabinet administrative and secretarial services personnel
• Drafting memos and letters to implement cabinet decisions

Duties and responsibilities

• Management of the Complaints Mechanism
• Oversight of the Public Communication and Feedback function
• Initiate formulation and implementation of relevant policies
• Liaison with integrity bodies (CAJ, EACC, etc)
• Maintain close collaboration with the public and stakeholders
• Preparation of reports on national values entrenchment in the public service
• Investigate cases and provide feedback to the complainants
• Carry out relevant research on issues of complaints and feedback management
• Monitor and evaluate the status of complaints resolution;
• Identify systemic issues and recommend remedial measures and proactive action
• Prepare periodic reports on the status of all the investigated cases

Duties & Responsibilities

• Interpreting and implementing policies and procedures on County Corporate bodies
• Managing contracts and MoUs for the Corporates, Boards, and Legal Committees
• Oversight of administrative and secretarial services personnel;
• Coordination of all matters regarding Central Postings of support/pooled staff